If you are a first-time customer, fill out this form to sign up. You'll receive a six-letter customer code and password that you can use to log in. When you go to check out, you will be asked for your delivery and address information, as well as your payment information.

When you're logged in, you'll find your name at the top of the Spud site. Here you can access your payment information, view past orders, suspend or hold a delivery, request a refund, and change your preferences for grocery substitutions.

The delivery day for your Spud order is based on the city and neighbourhood that you live in. You can view our delivery map here and enter your postal code to see delivery options in your area.

Browse our online grocery aisles using the tabs at the top of the page, or use the search feature to find specific brands and items. Begin building your grocery cart using the +/- buttons. You can see the items you've added to your cart in the sidebar or by clicking on the cart icon at the top right of the page.

No, you don't need to be home to receive your order. We provide cold packs, foil jackets, and use dry ice to ensure everything arrives and stays fresh.

If you are not satisfied with the quality of any product you receive, or an item is missing from your order but is listed on your invoice, you can request a full refund through your account. You can also request a refund by contacting Community Care.