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Returning bins & packaging - Your sustainable impact

Working together to help our bins and packaging come back to our warehouse means that we can continue to bring you groceries in the most sustainable way. Members, subscription customers and businesses that use our office program will receive reusable bins from their first order. Thank you for being part of the solution! Here are some guidelines that will help us keep that circular economy going.

Request a bin pickup

We aren't just carpooling your groceries, we will also carpool your reusable bin for you. We pick up bins on route with other shoppers' groceries. Let us do the heavy lifting while you just click the button below to request a pickup for your reusable bins. Simply place your bins back where it was dropped off and let the sustainability magic happen.

Sign in to request a bin pickup

Other packaging materials

Cardboard boxes: Please flatten them and leave them out for pick up when your next order arrives. If you would like to know more about what happens to that cardboard box, read our blog on our cutting-edge cardboard shredder!

Reusables: Place any reusable items back into the bin/box for your scheduled pickup.

These items include:

- Freezer packs

- Freezer sleeves (silver bubble packs)

- Reusable glass jars from Avalon, Jarr and Earnest

- Pink plastic single-use pouches from BeFresh products (we are turning these into outdoor furniture with Terracycle!)

If you have any questions about the bins, or if you are interested in receiving cardboard boxes, please Contact Customer Care.

*You can also return the bins at our pickup locations. Please drop bins off by the back door / guest parking. If you come to the location, we kindly ask that you respect covid safety precautions and wear a mask.